1. Service Overview
02info.com is an independent information service. We publish general guidance about UK mobile plan options, including mobile contracts, SIM only deals, pay monthly phone options, switching networks and upgrade considerations, and we answer general questions by telephone and email.
We do not sell mobile contracts, activate SIM cards or services, process payments or manage customer accounts. Any mobile product or service is provided directly by a mobile network provider, and any agreement is made between you and the provider you choose.
Last updated: 26 August 2026
2. Independence and Disclaimer
02info.com operates independently and is not affiliated with, endorsed by or connected to any mobile network provider.
In particular, 02info.com is not O2 or Virgin Media O2, is not part of those companies and must not be presented as owned by, affiliated with or endorsed by them.
All third-party brand names and trademarks referred to on this website remain the property of their respective owners and are used for informational purposes only.
3. Use of Website
By using this website you agree to use it in a lawful and appropriate manner. You must not:
- Misuse the content or information provided
- Attempt to disrupt or interfere with how the website works
- Attempt to gain unauthorised access to any part of the website or its hosting
- Reproduce content from this website as if it were your own
4. Information Accuracy
We aim to provide clear and helpful general information. However, mobile plans, allowances, contract terms and availability change frequently, and we do not guarantee that everything on this website is complete, accurate or up to date at the time you read it.
Nothing on this website is financial advice or a recommendation to enter into any particular contract. You should verify all final terms, charges and conditions directly with the mobile network provider before making a decision.
5. No Account or Technical Support
We do not have access to your mobile network account and cannot view, change or resolve anything on it. For billing queries, payments, contract changes, faults, coverage problems or technical support, contact your mobile network provider directly.
6. Limitation of Liability
02info.com is not responsible for:
- Mobile network services, coverage or performance
- Pricing, offers or promotions set by providers
- Contract terms agreed between you and a provider
- Decisions made by third-party providers
- Any loss arising from reliance on general information published on this website
All information is provided for general guidance only. Nothing in these terms limits liability where it cannot lawfully be limited.
7. Changes to Website
We may update, modify or remove any part of this website or its content at any time and without prior notice, including these terms. Continuing to use the website after a change means you accept the updated terms.
8. Intellectual Property
All content on this website, including text, design, layout, graphics and code, is the property of 02info.com unless otherwise stated. It may not be copied, reproduced or reused without permission.
9. Privacy
Information you provide when contacting us is handled as described in our Privacy Policy, which forms part of these terms.
10. Governing Law
These terms are governed by the laws of the United Kingdom, and any dispute will be subject to the jurisdiction of the UK courts.
11. Contact Information
For any questions about these terms, you can contact us:
Email: Support@02info.com
Phone: 08081751934